Recent Posts

Water Damage Can Be a Nightmare

12/30/2019 (Permalink)

Research shows that every year 250,000 homes are exposed to water damage from bursting pipes.  Floodwaters rising only 6 inches in a 30 x 30-foot room can destroy everything in that room. Getting rid of water from a home is only the first phase of the cleanup process. Water also has to be carefully removed from drenched frames, drywall, wall panels, carpets, and anything else at risk for other more complicated mold and mildew problems. Water damage from bursting pipes, no matter how small and seemingly contained, is always a huge water damage restoration project that should only be done with professional help.  A small broken pipe in the basement can cause a flood of great proportions. Water does even more damage on the higher levels of a home, where it travels across floors and around frames causing damage to everything in its path until it finally reaches a drain point somewhere.

Bursting pipes can result from malfunctioning dishwashers, leaky washing machines and ice-makers, clogged toilets and sinks, faulty appliance hoses, leaky pipe fittings, frozen pipes and gutters, leaking roofs and ice dams, gaping window sills, foundation cracks and unsealed wooden decks.

The most treacherous water damage from bursting pipes takes place when water seeps into wool carpet fibers, paper, wood, bits of flaked-off skin, pet hair and dirt most commonly found in well-vacuumed carpeting.  It is then that water damage becomes a breeder for various types of toxic molds and decomposition. Depending on temperature and environment, molds will develop within a couple of days. Decomposition usually takes a bit longer, but it will develop. The sturdiest of floors can rot right through from the smallest leaks in refrigerators!

For water damage restoration don’t take it all upon yourself to make water damage cleanup in your home a do-it-yourself! Call SERVPRO of Monroeville/Evergreen/Brewton.

We handle water damage restoration from the largest items in your home right down to the smallest because no project is too big or too small.  Our trained Certified Technician Professionals are well-equipped with state-of -the-art cleaning products and equipment making your worst nightmare of a water damage restoration seem like a breeze! We will also put our best efforts forward in restoring time-sensitive documents and refurbishing irreplaceable items that might have been damaged in your flood.  Money should not be a time-consuming object as we will work directly with your insurance company.

Wintery Stormy Weather

12/29/2019 (Permalink)

Here in Monroeville, Evergreen, and Brewton,, we get excited when we have even the slightest "threat" of snow. What we usually experience is some flurries, then heavy freezing. So many homeowners are unaware of how to handle a situation in which their pipes freeze in these winter storms. 

A heavy winter freeze when your home is unprepared can lead to pipes freezing, cracking and then severe water damage in your home. As bipolar as mother nature is in Alabama, within a few days of this water damage to your home, microbial growth can begin if the right conditions are in place. 

Homeowners also sometimes forget safety precautions when it comes to indoor wood fires, space heaters, and gas logs. One in six home fires during the winter months (December, January, February) are caused by home heating elements. Be sure to check your smoke alarms regularly. Be sure to treat space heaters and fires with EXTRA caution. 

Know that SERVPRO of Monroeville/Evergreen/Brewton is always here to help. 

Call us for water and fire damages at 251-809-1260.

Drying a Water Damage

12/29/2019 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its former condition. While your initial reaction may be to grab a few towels to mop up the mess and place a few fans or two around the damaged area, this can actually lead to secondary damages like mold. Our SERVPRO professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any of these secondary damages. If your business suffers a water damage, we will:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet material and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment. 

What exactly does it mean to help "speed up Mother Nature?" A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air is, indeed, drier. 

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. 

SERVPRO of Monroeville/Evergreen/Brewton professionals have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. We also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business. 

It's not only the equipment, but the technology too. SERVPRO has developed DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook Mobile, you have the ability to know exactly where your property is in the drying process. 

The bottom line? SERVPRO of Monroeville/Evergreen/Brewton professionals have the training and equipment to help make water damage "Like it never even happened." Call us anytime at 251-809-1260!

SERVPRO of Monroeville/Evergreen/Brewton Commercial Property Management: Signs of Sewer Line Issues

12/28/2019 (Permalink)

While a blocked sewer drain is relatively common in commercial properties, legitimate concerns over sewer line functionality may be few and far between. However, when major sewer line issues occur, it is essential to remedy the problems quickly to avoid potential backups and structural damage. Be aware of these four signs, which may indicate sewer line problems.

  1. Odors

While drain or toilet overflow are frequent problems in commercial properties, you should pay attention to odors surrounding these problems. For instance, if after clearing a clog you smell sewer gas, you may want to call a plumber for an inspection, as strong sewer smells can be an indicator of issues further in the line.

  1. Clogged Drains

A blocked sewer will not only cause unpleasant odors to occur in your building, but the blocked pipe can also cause frequent clogging of your drains and toilets. This problem may also cause sewer backups into your facility.

  1. Indentations in Landscaping

Also, while you may not have any clogging issues, it is still possible that your sewer lines have failed. Pipe breaks may cause indentations in your landscaping, like divots in the lawn. If the break is severe enough, it is possible that sewage is leaking into the grounds of your property. Eventually, this can also lead to a sewage backup in your building.

  1. Deformations in Landscaping

In addition to indentations in the lawn, you may notice perpetual puddling in certain areas. You may also see that areas of your parking lot have sunken or cracked along with sidewalks. Depending on how close the break is to your building, you may even notice cracks in the foundation. These issues often require the expertise of a disaster restoration specialist in the Monroeville/Evergreen/Brewton area to resolve, which depending on your insurance policy may be covered.

A blocked sewer line can wreak havoc on a business and may even lead to significant business interruption. You should be aware of the warning signs of such a problem so that you can resolve the issue as early as possible.

When Storms Hit & Cause Floods

12/28/2019 (Permalink)

SERVPRO of Monroeville/Evergreen/Brewton specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

We're Highly Trained Storm Damage Specialists

As a leader in storm and water damage restoration, SERVPRO of Monroeville/Evergreen/Brewton has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Resources to Handle Floods and Storms

When storms hit Monroeville, Evergreen, or Brewton, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 251-809-1260

Levels of Commercial Damage in Monroeville/Evergreen/Brewton

12/27/2019 (Permalink)

SERVPRO of Monroeville/Evergreen/Brewton handles not only residential damage and restoration but commercial as well.

There are three levels of commercial damage that are considered:

LEVEL 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

LEVEL 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

LEVEL 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Storm - Steps Before & After

12/27/2019 (Permalink)

Insurance companies encourage you to take precautions and be ready to take action following a major storm. Your safety and swift recovery are the top priorities for both you and your insurance company. Here are some tips to help you stay safe and return to regular daily life after a catastrophic event.

What should I do before a disaster strikes?

  • Call or visit your insurance agent prior to a storm to discuss your policy.
  • Keep the name, address, insurance policy and claims reporting telephone number of your insurer and agent in a safe and easily accessible place.
  • Take inventory of your household items, especially valuables. Photograph and videotape items for verification and keep in a safe place such as a safety deposit box, and/or send copies of records to a trusted relative or friend who lives another state.
  • Read your insurance policy and know what YOUR responsibilities are. Know what is and isn't covered, such as flooding, and know your general/specific policy limits and deductibles.

A storm has hit and my house is damaged. Now what?

  • Find out the time limit on filing claims and notify your insurance agent in writing of the damage as soon as possible.
  • If there are holes in your roof or your windows are broken, be sure to cover them as quickly as possible so that wind and rain do not cause further damage.
  • Save receipts of what you spend and submit them to your insurance company for reimbursement.
  • Don't throw away any damaged items until an adjuster visits your home.
  • Photograph or videotape the damage for your records and the insurance company. Make a copy of your home inventory for your adjuster.

What kind of questions do I ask my insurance company?

  • Does my claim exceed my deductible? Make sure you know the amount of your deductible. In many coastal areas, deductibles may range from 1 to 5 percent of your home's value.
  • Will I need to obtain estimates for repairs or replacements? Before an estimate can be reimbursed, some companies may require an estimate to be approved first.
  • How much insurance is enough? Check if your policy pays replacement cost or actual cash value for a covered loss. If you have increased the value of your property, be sure to increase the protection for your property.
  • Does my policy provide reimbursement for additional living expenses when a property is determined to be uninhabitable due to damage? If you must evacuate the area, notify your insurance company and verify your insurance policy for coverage for temporary lodging. This provision helps pay for living expenses, restaurant food, overnight parking, and laundry services.

What should my insurance company be doing?

  • Once you have made a claim, the company will send you the necessary claim forms. Properly fill the forms out to avoid delays.
  • Your company will send out an adjuster to inspect your home. Make a list of structural damage to your home that you would like to show the adjuster.
  • Once you and your insurance company agree on the terms of your settlement, state laws require that your payment is sent promptly.
  • Damage to trees, shrubs and other plants during a hurricane or windstorm are not covered under a standard homeowners policy. However, insurance may pay to remove the debris from a fallen tree if it caused damage to a structure covered by insurance.

Call SERVPRO of Monroeville/Evergreen/Brewton at 251-809-1260 for all your storm damage needs!

Commercial Water Damage

12/26/2019 (Permalink)

Here are SERVPRO of Monroeville/Evergreen/Brewton, we understand that when a commercial water emergency occurs in your business it is important that the issues is mitigated quickly and efficiently. During these emergencies, it is not just the building that needs to be back up and functioning but the materials and equipment you use on a daily basis that allows your business to be successful.  

SERVPRO of Monroeville/Evergreen/Brewton has the ability to save things like office furniture, desk, and even sensitive information that may be stored in the office with our Document Restoration. We are in the business of restoring these items that may have been damaged during your water emergency. We always attempt to salvage anything damaged because we understand that it can keep the cost down for you and the insurance company as well the value it has to your company. If an item can be saved or restored it is worth the time to do so.  

SERVPRO of Monroeville/Evergreen/Brewton works tirelessly to treat each of your items with special care to protect. Our team is trained to keep your items from damage while we do work. Our content specialists team does wonders with your clean-up on all types of materials.  

Trust that SERVPRO of Monroeville/Evergreen/Brewton keeps in mind that time down for your business, is money lost. So our team will work around the clock to make sure it is “Like it never even happened.” and your business is back up and running!

Facts About Tornadoes!

12/26/2019 (Permalink)

Every household should have an emergency plan in place before a disaster happens.  And part of that plan should include a stocked, ready to go, emergency preparedness kit.

An emergency preparedness kit is usually needed for you to survive for at least 72 hours. Make sure to keep an emergency kit at home and in your vehicle. Most items are easy to find and inexpensive:

Water – 1 gallon of water per person per day for at least 3 days

Food – Non-perishable food for at least 3 days

Manual can opener for food

Flashlight

Batteries

Hand crank radio or battery powered radio

First aid kit

Whistle

Matches

Dust Mask

Local Maps

Cell phone with chargers and a backup battery

Prescription medications

Infant formula, diapers, wipes, bottles

 The most powerful Tornadoes occur in the United States.

A typical tornado only lasts for a few minutes.

Every tornado has its own color, sound and shape.

You need to step on the pedal of a car pass 70 miles per hour to outrun the fastest tornadoes.

The chances that a tornado is a F5, the highest classification for a tornado on the F-scale, is less than 0.1%

Tornadoes have been reported in every state in the US and also in every season.

A Tornado can occur at any time, but most often between 3pm and 9pm.

The direction in which a tornado twists depends a lot upon which hemisphere you're in. In general, most tornadoes in the northern hemisphere rotate cyclonically, or counter-clockwise. Only around five percent of tornadoes in the northern hemisphere rotate clockwise, or anti-cyclonically.

 Remember to call SERVPRO of Monroeville/Evergreen/Brewton at 251-809-1260 for all of your needs.

Commercial Sewage Backup

12/25/2019 (Permalink)

Sewage back-ups and toilet overflows are some of the most common issues home and business owners can experience. Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness.

Special training and equipment is necessary to safely clean this type of contamination. That’s why it is important to call the professionals who have experience cleaning up these types of issues. SERVPRO of Monroeville/Evergreen/Brewton understands that there are three major types of contaminated water and the necessary steps to handle each scenario. SERVPRO of Monroeville/Evergreen/Brewton will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The Three Types of Water

Category 1: Clean Water

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: Gray Water

  • May contain bacteria and viruses - may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
  • Can quickly degrade into category 3 if left untreated.

Category 3: Black Water

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

If your home or business experiences a sewage issue, it should be treated as quickly as possible. Call SERVPRO of Monroeville/Evergreen/Brewton at 251-809-1260 and our professionals will respond 24 hours a day for emergency services.